Our Work Practices

It is more instructive for us to begin this segment by outlining how we don’t work. We do not use a template of any kind; nor do we have a predefined process or methodology that we use invariably from client to client.

Instead, we listen to each client’s particular issues, problems, and concerns and develop a completely customized program designed to address directly those problems, issues, and concerns. When necessary, we develop our own methodologies, instruments, software, and other tools to solve client related problems. As a result, our service has never looked the same way in any of the universities with which we’ve worked.

We should also say a word about the way we speak. Many consultants go out of their way not to commit themselves to a particular opinion or point of view. When you work with the Yardley Research Group, you will know precisely what we see and think at all times. When we uncover an issue, it becomes for us an obligation toward the person who hired us to provide our honest point of view.